At Cintero, we are committed to protecting the privacy and personal data of users of
our website
This Privacy Policy explains how we collect, use, process, store, and protect personal data in full compliance with the Saudi Personal Data Protection Law (PDPL) and all applicable regulations in the Kingdom of Saudi Arabia.
By accessing or using the Website, you acknowledge and agree to the collection and processing of your personal data in accordance with this Privacy Policy.

This policy explains how personal and technical information is collected, used, processed, stored, and safeguarded in accordance with the Saudi Personal Data Protection Law (PDPL). It also outlines the purposes of data processing, legal grounds, user rights, security measures, and cookies usage, ensuring transparency, trust, and responsible handling of data in compliance with applicable regulations in the Kingdom of Saudi Arabia.

1. Personal Data We Collect

We collect personal data only when you voluntarily provide it to us, including but not limited to:

Full name

Email address

Phone number

Company or organization name

Message content, inquiries, or requests

Any other information you choose to provide

2. Technical and Automatically Collected Data

For operational, analytical, and security purposes, we may automatically collect certain technical data, including:

IP address

Browser type and version

Device type and operating system

Pages visited and browsing duration

Cookies and similar tracking technologies

3. Purpose of Data Collection (PDPL Compliance)

Personal data is collected and processed solely for the following purposes:

Responding to inquiries and communicating with users

Providing and managing Cintero services

Improving user experience and website functionality

Operating, maintaining, and analyzing website performance

Complying with legal and regulatory requirements

Protecting the Website and preventing misuse or unauthorized access

4. Legal Basis for Processing Personal Data

Personal data is processed based on one or more of the following legal grounds:

Your explicit consent

Performance of a request or service initiated by you

Compliance with a legal obligation

Legitimate interests that do not override your rights under PDPL

5. Data Sharing and Disclosure

Cintero does not sell, rent, or trade personal data.

Personal data may be shared only with:

Trusted third-party service providers (such as hosting, technical support, and analytics) strictly for operational purposes

Governmental or regulatory authorities when required by applicable laws

All such parties are obligated to maintain the confidentiality and security of personal data.

6. Cross-Border Data Transfer

Personal data will not be transferred outside
the Kingdom of Saudi Arabia
unless:

Such transfer is operationally necessary

It complies with PDPL requirements

An adequate level of data protection is ensured

7. Data Retention

We retain personal data only for the period necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations.
Once the purpose is fulfilled, personal data is securely deleted or anonymized.

8. Data Security

Cintero implements appropriate technical and organizational measures to protect personal data against:

Unauthorized access

Loss or destruction

Unauthorized modification

Unlawful disclosure

Despite these measures, no method of data transmission over the internet is completely secure.

9. Data Subject Rights (PDPL)

In accordance with the Saudi PDPL, you have the right to:

Request access to your personal data

Request correction or updating of inaccurate data

Request deletion of personal data, subject to legal obligations

Withdraw your consent at any time

Requests may be submitted using the contact details provided below.

10. Cookies Policy

The Website uses cookies to enhance user experience and improve performance.
You may disable cookies through your browser settings; however, some Website features may not function properly as a result.

11. Changes to This Privacy Policy

Cintero reserves the right to update or amend this Privacy Policy at any time.
Any changes will be published on this page, and continued use of the Website constitutes acceptance of the updated policy.

12. Contact Information

For questions regarding this Privacy Policy or to exercise your data protection rights, please contact us at:
info@cintero.org
www.cintero.org